Terms and Conditions
Welcome to bmy.guide website and application, related software applications (sometimes referred to as “app”), data, SMS, APIs, email, chat and telephone correspondence, buttons, widgets and ads (collectively, all of these items shall be referred to herein as the “Services”). By accessing or using the Services, you agree to be bound by this Agreement and represent that you have read and understood its terms. Please read this Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, you are not authorised to use the Services. If you have a bmy.guide account and wish to terminate this agreement, you can do so at any time by closing your account and no longer accessing or using the Services, according to the Settings section.
The website https://www.bmy.guide is managed by BMYGUIDE SRL, headquartered in Ghimbav, Gardeniei Street 5, Brasov County, registered with the Trade Registry under no. J08/496/2019, having the fiscal registration code CIF 40559983.
1. General Provisions
By using this website, you agree to the following terms of use.
This document sets out the terms and conditions under which you can use the https://www.bmy.guide website or app (our services).
Our Services are provided with the following purposes:
- To assist users in gathering travel information, posting content and searching for and booking travel services and reservations; and
- To assist travel, tourism and hospitality businesses in engaging with customers and potential customers, by way of free and/or paid-for services offered by or through bmy.guide.
The access and use of the website are subject to the following rules, under the terms and conditions below:
- The purpose of using the website is to obtain information from it and to give access to online services provided through it. Any use for other purposes is not allowed.
- The content on this site may be modified and provided "as it is" without any warranty of any kind, whether express or implied.
- When accessing the site, please read the Privacy Policy.
- This website uses cookies to provide users with better navigation services. Cookies do not personally identify internet users and they can be disabled, for more details please read our Cookies Policy.
In order to access certain features of our services, you will need to become an account holder by creating an account. When you create an account, you must provide complete and accurate information. You are solely responsible for the activity that occurs on your account, including your interaction and communication with others, and you must safeguard your account.
bmy.guide offers you the ability to search for, select, and book travel reservations with third-party suppliers without leaving our services. By booking via the website/app, you acknowledge that you accept the practices described in our Privacy Policy and this Agreement. In addition, you warrant, either in your individual capacity or as a Business Representative, that you are 18 years of age or older, that you possess the legal authority to enter into this agreement and use the services (including the bmy.guide booking facilitation services) in accordance with this agreement, and that all information you supply is true and accurate. You further agree that you will use the booking facilitation services only to make legitimate reservations for you or others for whom you are legally authorised to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her account terminated.
2. Limitation of Liability
If it is considered that any material made available on the site, posted by BMYGUIDE, by third parties or users, violates the copyright or any other applicable laws, it is necessary to report this situation to [email protected].
You are kindly requested to review this section regularly to keep up to date with any changes made, although we will try to notify you the new versions of it.
3. Copyright and Intellectual Property
Intellectual property rights in the entire content of the site or app, including without limitation all texts, images, graphics, animations, video, sound, attached forms and other similar items (the content) belong exclusively to BMYGUIDE SRL.
4. Privacy
BMYGUIDE SRL will not automatically collect any information or data that permits the identification of individuals (e.g. name, address, telephone number or e-mail address - "Personal Data") through the site, unless this information is offered to us voluntarily by site users. This voluntary provision of information will be deemed and will constitute your express consent that your personal data will be used by BMYGUIDE SRL in accordance with the terms of Regulation (EU) 2016/679 (GDPR) and the Privacy Policy.
In connection with your data, you have the following rights: the right of access to personal data, the right to rectification or deletion, the right to restrict the processing, or the right to oppose to processing, and the right to data portability. Data portability implies your ability to ask us to transfer all data we hold to another person expressly indicated by you.
If you want to send us a request for your personal data via email, by mail, or phone, use the contact information provided. We will respond to your requests within 30 days of the request at most.
5. Force Majeure
The site, affiliates and, in general, information providers of the site cannot be held responsible for any delay or error in the content provided by our publications, resulting directly or indirectly from causes not dependent on the will of the site. This exemption includes, but is not limited to: operating equipment errors, lack of Internet connection, lack of telephone connections, computer viruses, unauthorized access to site systems, operating errors, strike, etc.
6. Law Governing the Agreement
The rights and obligations of the parties required by this agreement, as well as all the legal effects of this agreement, shall be construed and governed by the applicable Romanian law. Any dispute relating to this agreement will be brought before the courts in Romania.
7. Final provisions
The terms and conditions apply when you access this Site and app. Thank you for choosing us!
BMYGUIDE SRL
Unique Registration Code (VAT code) 40559983
Trade Register number J8/496/2019
Headquarters: Ghimbav, Gardeniei Street 5, Brasov County
Email: [email protected], [email protected]