
FAQ
GENERAL QUESTIONS & INTRODUCTION
What is bmy.guide?
bmy.guide is an innovative social network and a search engine solely dedicated to the travel and tourism. Our purpose is to allow travellers to easily connect with other travellers, communities and trusted travel-related content that inspire and entertain.
bmy.guide aims to reshape the way travellers find information, plan a trip, journal and share their travel experiences. Based on reliable information, ratings and reviews created by and for travellers, you have access to trustworthy travel services and experiences.
bmy.guide is also used to share postcards, videos, journals, stories or reviews, and to instantly connect with other travellers around the world.
What makes bmy.guide unique?
It is you, the traveller, who makes bmy.guide unique.
The platform elevates the traveller above targeted marketing and other search engine gimmicks, and puts you in control of posting, reviewing and sharing only travel-related content tailored to your topics of interest.
This simple, yet innovative principle allows the platform to better "understand" the traveller’s behaviour regarding the search for information and objectives. You become "guided" by other travellers and their lived experiences.
Why the name bmy.guide?
The wordplay invites all users to guide other travellers. This is possible by writing engaging content about the places they've visited, favourite restaurants and hotels, great activities or indirectly - by showing their appreciation with Flaps or ratings.
How does bmy.guide work?
It's genuinely simple - a traveller starts with a postcard, a journal entry, a story or a review, to which he assigns a title and a location.
If there is no other post from that location, a new location page is automatically created, serving as a display of all content related to it.
Every page created on bmy.guide has its own chat, its most influential ambassadors, contains all the postcards from that specific location and shows the total number of Flaps received. All other users, starting with friends, those who the user watches, are able to see all the new posts and show their empathy towards it, by giving Flaps, writing comments or sharing the posts.
The Flaps received for a post contribute to the total number of Flaps of the dedicated page to which it belongs. The total number of Flaps on page is an indicator showing the degree of satisfaction of all users with respect to that location. This makes bmy.guide a social platform with a unique focus on landmarks, sights, landscapes, historical places, natural wonders and many other amazing things, as opposed to the fairly egocentric approach of most social networks.
What are the main features of bmy.guide?
bmy.guide provides the following interactive systems:
- Postcards
- Journals
- Reviews and ratings
- Ambassador Status
- Search engine for locations
- Chats system
- Basic analytical tools and user dashboard
- Interactive quizzes
- User badges for various activities and achievements
- Gamification elements
- Booking integration
- Business Pages
What does the symbol of bmy.guide mean?
The dove, a strong symbol of love, peace and messangers in many cultures, represents the value and purpose of our platform. A messenger by its nature, a dove does not simply represent empathy on our platform, but almost literally carries it, flapping its wings, taking messages further.
What are the Flaps on bmy.guide?
Flaps are one of the main quantitative indicators that our platform is based on, that functions as likes and upvotes on other platforms. We believe it has a positive connotation and suits the values of our ecosystem quite well, while also being closely related to travel.
Flaps help arrange content in order of relevance on the platform and underpin the search mechanism of bmy.guide.
What are the bmy.guide ranks?
bmy.guide uses a unique ranking system that rewards its users for their entire activity on the platform. The Ranking algorithm is designed to provide confidence in other users delivered content and encourage good quality content over time.
The ranking system allows you to achieve 5 distinct ranks based on the number of Flaps accumulated for all of your shared content. As reaching any of the ranks available is based only on the number of Flaps received, your focus should be only on the quality of your delivered content.
Where can I see my rank on bmy.guide?
You can see your current rank on the right side menu, under your profile name.
You can also review your ranking at any time by accessing your personal Dashboard - Achievements.
Which are the ranks available on bmy.guide?
There are 5 available Ranks on bmy.guide:
- NEWCOMER
- TRAVELLER
- EXPLORER
- GUIDER
- AMBASSADOR
What are bmy.guide Achievements?
bmy.guide introduces 'Achievements' as a way to help users monitor their progress, evaluate their entire experience and overcome challenges on the platform. It also allows users to reflect on their performance in relation to the goals they have set for themselves.
The Achievements are offered to bmy.guide users for completing General, Monthly or Special tasks, and materializes in Guide Points (GP). To consult the status of your Achievements, go on Dashboard - Achievements
Our focus is to provide our users only trusted and high-quality travel-related content, therefore, improving your position over time and reaching a higher number of achievements will depend mostly on the quality of your shared content.
What is the Guideline on bmy.guide?
The Guideline is a travel-oriented timeline showing only travel and tourism content from all bmy.guide users. The content available on the main page is displayed according to the most recent postcards added.
bmy.guide also arranges the content based on the most recent posts that have received flaps and the Gratest Places to visit according to other travellers opinions.
Do I have to be a full-time traveller to create an account on bmy.guide?
You don't have to be a full-time traveller to own an account, share your experiences or browse on bmy.guide. Everything you need is a passion for travel.
What kind of content should I post on bmy.guide?
bmy.guide is designed to connect travellers around the world, as well as offering all the resources you require to effectively find inspiration, plan, book, journal or share your travel experiences. Therefor, all the content available on bmy.guide is strictly related to travel and tourism.
It can be Images, Videos, Journals, Stories or Reviews related to local sights, landscapes, travel adventures, travel advice, places to eat, accommodation, places to visit or any other travel related content.
To share a post on bmy.guide you have to:
- Add a Title for your postcard
- Add a Picture or a Video
- Add a Geo-Location
- Add Text
- Add 2 or more pictures to create an album
What should I avoid posting on bmy.guide?
All the content that is not related to travel can be considered inappropriate and can be reported by other users of the platform. bmy.guide will consider all the complaints and will notify you via email in case any of your posts are not meeting bmy.guide requirements as stated in our Terms and Conditions
TECHNICAL QUESTIONS & TROUBLESHOOTING
Does the platform uses my private data and cookies?
We process your data with your explicit agreement in order to provide a better experience.
More on our privacy policy and cookie policy here:https://bmy.guide/policies/cookies_policy,https://bmy.guide/policies/privacy_policy.
Your account settings will provide some data sharing options for you to select from. If you'd like to terminate your account and erase most of your personal information, you may access the suspend account option from the settings panel as well.
I forgot my password and can not login.
You can restore your access to the platform by resetting your password. To do so, please follow the link: https://bmy.guide/password/reset
I require more specific assistance, my question is not resolved after consulting the help section.
Please contact us at [email protected] and describe the problem you're facing, we'll do our best to assist you.
I am trying to upload an image or a video, but it's not working.
Check How to make a post on bmy.guide and follow the instructions.
Our team is constantly working on improving the platform and eliminating bugs, however such issues may appear. If the error still occurs, try clear your cache. Contact us at [email protected] and describe the problem you're facing and we'll do our best to assist you.
What can I do to ensure security of my account?
Never tell anyone your password, our platform's administration and management team will never ask for any sensitive information or passwords. It's highly advised to use different passwords for your email and bmy.guide account, as well as 2-Factor Authentification.
If you suspect that someone has accessed your e-mail or bmy.guide account without authorization, do not hesitate to contact us for help at [email protected].
Is bmy.guide available in my country?
We aim to provide our services all over the world, however monitoring the dynamically shifting legislation landscape is difficult and it is also users' responsibility to verify if using bmy.guide services does not violate any local laws.